Privacy Policy

Last updated: July 2026

Introduction

CRC Consulting ("we", "us" or "our") is committed to protecting your privacy and handling personal information responsibly and transparently.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with and your rights in relation to that information.

Who we are

CRC Consulting is the trading name of Chemical Regulation Compliance Ltd, a company registered in England and Wales (company no. 17092740).

We are a UK-based regulatory and compliance consultancy providing advice and support on chemicals regulation, occupational health and safety, major hazards, compliance and related matters.

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:

Chemical Regulation Compliance Ltd
Trading as CRC Consulting
Email: hello@crc.consulting
Website: www.crc.consulting

Personal information we collect

We may collect and process personal information including:

  • Name

  • Job title

  • Company name

  • Email address

  • Telephone number

  • Information you provide when contacting us or requesting our services

  • Information relating to consultancy projects and business relationships

  • Technical information relating to your use of our website

We only collect personal information that is relevant to our business activities and the services we provide.

How we use personal information

We use personal information to:

  • Respond to enquiries

  • Provide consultancy services

  • Communicate with clients, prospective clients and professional contacts

  • Manage business relationships

  • Administer contracts and projects

  • Improve our website and services

  • Meet legal, regulatory and professional obligations

  • Protect our legitimate business interests

Lawful basis for processing

We process personal information on one or more of the following lawful bases:

  • Performance of a contract or steps taken prior to entering a contract

  • Compliance with legal obligations

  • Legitimate interests relating to the operation and development of our business

  • Consent, where required

Consultancy services

As part of our consultancy activities, we may process personal information received from clients, prospective clients, suppliers and professional contacts.

Such information is used only for legitimate business purposes including the provision of consultancy services, project delivery, business administration, professional communications and compliance with legal or regulatory obligations.

Website hosting

This website is hosted by Squarespace.

When you visit the website, Squarespace may collect information including:

  • Your IP address

  • Browser and device information

  • Information about pages viewed on the website

  • Information about websites visited before arriving at this website

Squarespace uses this information to operate, secure, protect and improve its website platform and services.

Further information about how Squarespace processes personal data can be found in Squarespace's own Privacy Policy.

Website analytics

This website uses Squarespace Analytics to help us understand how visitors use the site and how we can improve it. Information collected may include:

  • Browser, network and device information

  • IP address

  • Pages viewed

  • Referring websites

  • Time spent on pages

  • Clicks, searches and navigation activity

This information is used in aggregate form to understand website performance and visitor engagement.

Contact forms

If you contact us through a form on this website, we collect the information you choose to provide, such as your name, email address, telephone number and enquiry details.

We use this information to respond to your enquiry, provide information you have requested and, where appropriate, discuss potential consultancy services.

Information submitted through website forms may be processed and stored using Squarespace's platform.

Cookies

This website uses cookies and similar technologies to operate effectively and to help us understand how visitors use the site.

Necessary cookies are required for the operation and security of the website and cannot be disabled through our website preferences.

Analytics and performance cookies may be used, subject to your cookie preferences, to help us understand website traffic and usage patterns.

You can control cookies through your browser settings and through any cookie preference options presented when visiting the website.

Sharing personal information

We do not sell personal information.

We may share information where necessary with:

  • Website hosting providers

  • IT service providers

  • Professional advisers

  • Accountants and insurers

  • Service providers who support the operation of our business

  • Regulators, public authorities or law enforcement bodies where required by law

We will only share personal information where there is a legitimate reason to do so.

Data retention

We retain personal information only for as long as necessary for the purposes for which it was collected and to satisfy legal, regulatory, professional and accounting requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or loss.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

Your rights

Under applicable data protection legislation, you may have rights including:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability, where applicable

To exercise any of these rights, please contact us using the details provided above.

Complaints

If you have concerns about how we handle personal information, we would welcome the opportunity to address them.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): Information Commissioner's Office

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect from the date of publication.